Guarantee

It is important to us that our products give every satisfaction to its owner. Our customer service team are dedicated to providing excellent after sales care. Rest assured that you will be delighted with your product.

No Return Or/And Refund Policy

All sales are final and nonrefundable, we do not accept exchange or cancellation.

Incorrect Product :

If you receive an incorrect product, please contact us; we do not accept defective item or incorrect item refund after 3 days. We will get back to you if the product is eligible for return. To be eligible for return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Faulty Product :

We ensure that all our customers have their goods delivered in excellent condition. In rare cases where there is fault in the product; these faulty goods are covered by warranty - if you find fault with the goods you must advise us within 3 days of receipt of goods and return the goods to us.

Eligibility

We aim to make the Website and its associated services available to as many of you as possible. However, we do require that you are at least 18 years of age, able to lawfully: (i) make payment through one of our accepted tender types; (ii) agree to these Terms; and (ii) enter into binding orders with us.

After-Sales Service And Availability

Repairs :

An after-sales service is provided for any product that is technically repairable. For any repairs, please contact our customer services. We cannot guarantee a period of availability for spare parts required for the use of Products. Nevertheless, will do its utmost to satisfy its Customers in the event that one or more parts is requested.

Restoration :

To maintain the quality and color of your products please contact our customer services who will care for it with the highest quality standards.

Delivery Policy

1. General Information

• All orders are subject to product availability or made to order. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

• Items offered on our website are only available for delivery to addresses in [•] 

3. Delivery Time

• An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
• Unless there are exceptional circumstances, we make every effort to fulfill your order within 15 business days of the date of your order.
• Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

• [You can provide special delivery instructions on the check-out page of our website.]

5. Shipping Costs

• Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
• Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

6. Damaged Items in Transport 

• If there is any damage to the packaging on delivery, contact us immediately.

7. Questions

• If you have any questions about the delivery and shipment or your order, please contact us.